Privacy Policy

This Privacy Policy applies to information collected from users of this website and the KineticOS application (the “App”), which is available both as a mobile app and as a self-hosted, web-based application. In this policy, you can learn what kind of information we collect, when and how we might use that information, how we protect the information, and the choices you have with respect to your personal information.

What personal information is collected through this website and how is it used?

We collect information about our users in three ways: directly from the user, from our Web server logs and through cookies. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We don’t share any of the information you provide with others, unless we say so in this Privacy Policy, or when we believe in good faith that the law requires it.

User-supplied information

If you fill out the “contact” form on this website, we will ask you to provide some personal information (such as e-mail address, name, phone number and state). We only require that you provide an e-mail address on the contact form. Further, if chat is available through this site, you may be asked to provide information if you participate in an online chat. Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. Social Security Number; date of birth; driver license number; or credit card, bank account or other financial information) (collectively, “Sensitive Information”). If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.

Information that you provide to us through the contact form or an online chat will be used so that we may respond to your inquiry. We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below.

Web server logs

When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. The servers automatically capture and save the information electronically. Examples of the information we may collect include:

• your unique Internet protocol address;
• the name of your unique Internet service provider;
• the town/city, county/state and country from which you access our website;
• the kind of browser or computer you use;
• the number of links you click within the site;
• the date and time of your visit;
• the web page from which you arrived to our site;
• the pages you viewed on the site; and
• certain searches/queries that you conducted via our website(s).

The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use and improve the user’s experience.

Cookies

In order to offer and provide a customized and personal service, our websites and applications may use cookies and similar technologies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer’s hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies also can tell us where visitors go on a website and allow us to save preferences for you so you won’t have to re-enter them each time you visit. The use of cookies is relatively standard. Most Internet browsers are initially set up to accept cookies, but you can use your browser to either notify you when you receive a cookie or to disable cookies.

If you wish to disable cookies from this site, you can do so using your browser. You should understand that some features of many sites may not function properly if you don’t accept cookies. For more information about using browsers to manage cookies, please see All About Cookies.

By visiting this website, you consent to the use of cookies and similar technologies in accordance with this Privacy Statement.

California Do Not Track

Our web services do not alter, change, or respond upon receiving Do Not Track (DNT) requests or signals in browsers. As described in more detail above, we track user activity using web server logs, cookies and similar technologies. Information collected in web server logs helps us analyze website usage and improve the user’s experience. Cookies help the website function and remember your preferences. We do not use cookies or your data to deliver targeted or interest-based advertising, and we do not track you across other apps or websites.

How is personal information protected?

We take certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use or disclosure. However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Who has access to the information?

We will not sell, rent, or lease mailing lists or other user data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

• to agents, website vendors and/or contractors who may use it on our behalf or in connection with their relationship with us;
• if we are unable to assist with your matter, but know an unaffiliated attorney or firm that may be able to help you, we may refer you and share information you provided us with that party; and
• as required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another firm or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.

How can I correct, amend or delete my personal information and/or opt out of future communications?

You may opt out of any future contacts from us at any time. Contact us via the contact form or mailing address on our website at any time to:

• see what data we have about you, if any;
• change/correct any data we have about you;
• ask us to delete any data we have about you; and/or
• opt out of future communications from us.

If you have any additional questions or concerns about this privacy policy, please contact us via the contact form or mailing address listed on this website. If our information practices change in a significant way, we will post the policy changes here.

KineticOS Application (Web and Mobile)

This Privacy Policy also covers the KineticOS application, which is available both as a mobile app (iOS and Android) and as a self-hosted, web-based application. Both versions are used together with the OpenMotion MotionSleeve wearable sensor under the direction of your healthcare provider, and the practices in this section apply to both.

The App collects:

• Account information you provide: your name, email address, and a mailing address used to ship the MotionSleeve to you.
• Health and exercise information (protected health information): joint range-of-motion (ROM) measurements; motion and orientation sensor data (IMU, accelerometer, and quaternion) streamed from the MotionSleeve during calibration and exercise sessions; daily check-in responses, including self-reported pain and feeling ratings; and session activity records such as exercises performed, sets and reps, duration, completion, and body region.
• Apple Health data (iOS only, with your permission): your daily step counts, read from the Health app on your iPhone as described under “Apple Health” below.
• Device and technical information: MotionSleeve device identifiers, firmware and battery status, the Bluetooth device identifier, your IP address, operating system, device or browser type, and app version.

Permissions and device access. To connect to your MotionSleeve, the mobile app requests Bluetooth and, on some Android versions, location permission, used solely to scan for and connect to the MotionSleeve over Bluetooth; the web-based version connects to the MotionSleeve using your browser’s Bluetooth support. We do not use these to determine or track your location. On iOS, the App also asks for permission to read your step counts from Apple Health, as described below.

How the App uses and shares information. We use this information to provide the service; make your progress and session data available to your healthcare provider and care team; generate reports on your status and progress for your care team and for you; authenticate and secure your account; ship the MotionSleeve and provide support; and operate and improve the App. Apple Health data is used only as described under “Apple Health” below. We share your information with your care team and with service providers that host and process data on our behalf. We do not sell your information, do not use it for targeted advertising, and do not track you across other apps or websites.

Apple Health

On iOS, KineticOS can read your daily step counts from the Health app so that your healthcare provider and care team can see how active you have been before and during your exercise program. This section describes exactly what we do with that data.

• Your permission is required. The App only reads Health data after you allow it on the iOS Health permission screen, which the App presents after you sign in. If you decline, or never respond, the App does not read any Health data and everything else in the App keeps working.
• What we read. Your total step count for each day, as calculated by Apple Health from the sources you have connected to it (for example, your iPhone or Apple Watch). We read daily totals only; we do not read your individual walks, your location, or any other Health category. If a future version of the App asks for additional Health categories (for example, walking speed or step length), iOS will ask for your permission for each category separately, and we will update this Privacy Policy before that version is released.
• Which days. To give your care team a baseline, the App reads daily step counts starting 30 days before your exercise program was assigned and continuing while the program is active.
• What we do with it. The App sends your daily step totals to OpenMotion’s secure servers, where they are stored with your other KineticOS health records and made available to your healthcare provider and care team. We also use your step counts, together with your other KineticOS health records, to generate reports on your progress and activity: reports for your care team about your status, and reports provided to you about your own progress. We use this data only to provide the service, to produce these reports, and to help your care team manage your health.
• What we do not do. We do not use Apple Health data for advertising, marketing, or any other use-based data mining. We do not sell it, do not share it with data brokers or advertisers, and do not disclose it to any third party other than your care team and the service providers that host and process data on our behalf under agreements that require them to protect it. We do not store Apple Health data in iCloud, and the App does not write any data to the Health app.
• How to stop sharing. You can withdraw permission at any time on your iPhone under Settings > Privacy & Security > Health > KineticOS, or in the Health app under Summary > your picture or initials > Privacy > Apps > KineticOS. Once you turn off step-count access, the App stops reading Health data immediately. Step counts already sent to our servers remain part of your KineticOS records until you ask us to delete your data as described under “Account and data deletion” below.
• Protected health information. Step counts we receive from Apple Health are treated as protected health information under HIPAA, with the same safeguards as the rest of your KineticOS health records.

Analytics. The App does not currently transmit product-analytics events and does not use web cookies, web beacons, or session-replay technology. If analytics is enabled in a future release, this Privacy Policy and the applicable app store disclosures will be updated before that version ships.

Account and data deletion

You can request deletion of your account and associated data at any time by emailing us at support@openmotion.ai. We will delete or de-identify your account and associated data, except where we are required to retain certain records by law, including under HIPAA.

Children’s privacy. KineticOS is available to patients 18 years of age and older, and to patients between 13 and 17 years old with the permission of a parent or legal guardian.

OpenMotion AI, Inc
OpenMotion AI Privacy Policy - Website and KineticOS App (10.21.2026)